yy77 Privacy Policy – How Your Personal Information Is Handled

When you register and use your yy77 account, we collect the personal information necessary to verify your identity, process transactions, and deliver a safe gaming experience for Filipino players. This includes your full name, date of birth, residential address in the Philippines, email address, and mobile number provided during registration. We also collect financial information such as the payment method details used for deposits and withdrawals, as well as transaction history associated with your account. When you use our platform on a mobile device or browser, we automatically collect technical data including your IP address, device type, operating system, and session activity logs — this information helps us detect fraud and maintain platform security. Additionally, any communications you send to our support team, including queries submitted through the FAQ section, may be retained to improve our service quality. We do not collect sensitive personal information beyond what is necessary to meet regulatory verification requirements and deliver the platform's features to you. All collection practices are carried out in accordance with applicable Philippine data privacy obligations.

The personal data we collect from you is used solely for the purposes of operating your yy77 account and delivering a secure, personalised experience on the platform for Filipino players. Your identity and contact details are used to verify your eligibility to participate, process deposits and withdrawals in Philippine pesos, and send you account-related notifications such as transaction confirmations and security alerts. Technical and session data is analysed to detect unusual activity, prevent unauthorised access, and ensure the integrity of every bet placed on the platform. We may use your contact details to inform you of promotions listed on our Latest Promotions page, but you can opt out of marketing communications at any time through your account settings. We do not sell, rent, or trade your personal information to any third-party advertiser or data broker — your data exists to make your experience on the platform safer and more relevant, nothing else. Where we share data with payment processors or identity verification partners, we do so only to the minimum extent necessary and under strict contractual data protection obligations. Any profiling based on your activity is used exclusively to personalise your platform experience and detect problem gambling patterns in support of our Responsible Gaming commitments.

All personal data collected by yy77 is stored on secured servers with access restricted to authorised personnel who require it to perform their duties in connection with the platform. We apply industry-standard encryption for data in transit and at rest, and our systems are regularly reviewed to identify and address potential vulnerabilities before they can affect player accounts. Your account data is retained for as long as your account remains active and for a defined period thereafter, as required by applicable Philippine regulatory and financial record-keeping obligations. When data is no longer required for its original purpose and no legal retention obligation applies, we securely delete or anonymise it so that it can no longer be linked back to you as an individual. Access to your personal account data by support staff is logged and audited, and any access not tied to a legitimate support or compliance function is treated as a security incident. We use multi-factor authentication options and session timeout policies on the platform to help protect your account from unauthorised access on shared or mobile devices. If you have concerns about the security of your account or suspect unusual activity, we encourage you to review the guidance available in our FAQ section immediately and contact our support team.

As a registered player on yy77 based in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data where no legal obligation requires us to retain it. You may request a copy of your personal data in a commonly used electronic format, and we will respond to such requests within the timeframe prescribed by applicable Philippine data privacy rules. If you believe that we have processed your data in a manner that is inconsistent with this Privacy Policy or applicable law, you have the right to lodge a complaint with the relevant regulatory authority in the Philippines. To exercise any of these rights, please contact us using the support email address provided in the footer of this page — include your registered account email and a clear description of your request so we can process it promptly. We will verify your identity before acting on any data access or deletion request to ensure that your information is not disclosed or removed based on an unauthorised request. Please note that certain data cannot be deleted while your account remains active or while there is an unresolved transaction, balance, or compliance obligation associated with your account. All requests are handled in good faith and we aim to resolve them as efficiently as possible for every Filipino player on the platform.

yy77 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine privacy regulations, and the most current version will always be accessible on this page. When material changes are made, we will make reasonable efforts to notify registered account holders through the contact details associated with their account, but it remains each player's responsibility to review this page periodically. The date shown at the bottom of this page indicates when the Privacy Policy was last reviewed, and continued use of the platform after that date constitutes acceptance of the updated terms. If you do not agree with any change to this Privacy Policy, you should stop using the platform and contact our support team to request account closure. Minor clarifications or formatting updates that do not affect the substance of how your data is used may be made without separate notification. For any question about this policy or how your data is handled, our FAQ section is the fastest starting point for plain-language answers written specifically for Filipino players.